Our Guarantee
We want you to be happy with your purchase. If for any reason you're not satisfied with your product, simply return it for a prompt and courteous exchange, credit, or refund of the merchandise purchase price.
Sorry, custom made items may not be returned unless defective.
Products are subject to price change and availability. We are not responsible for typographical or system errors.
Hours of Operation:
Monday through Saturday 11:00 am – 6:00 pm
Sunday 11:00 am – 6:00 pm
Our Store Address is:
Crystalis Treasures
306 Elden Street
Herndon, Va. 20170
703-689-0114
Info@crystalis.com
Order Options
The Following options are available when placing your order with Crystalis
- On Line - Order directly over the web on our Secure Web Server.
- By Phone - Dial Toll Free at 1-703-689-0114. Hours of operation 11-6 Monday through Saturday. Sunday 12-5
Shipping Information
Shipping & Handling
Larger and heavier items may require an additional shipping charge. For those items, the dollar amount will be added to the regular shipping charge as shown in item description.
Standard Delivery
- Please allow 5-10 business days for delivery of in-stock merchandise. For faster delivery, use our Rush Service, 2-day Delivery or Overnight Service.
| Shipping Rates |
| $0.00 - $19.99 |
$6.99 |
| $20.00 - $29.99 |
$7.99 |
| $30.00 - $39.99 |
$8.99 |
| $40.00 - $59.99 |
$9.99 |
| $60.00 - $79.99 |
$10.99 |
| $80.00 - $99.99 |
$11.99 |
| $100 - $119.99 |
$13.99 |
| $120.00 - $139.99 |
$14.99 |
| $140.00 and up |
$16.99 |
| Express Delivery Options |
| Rush Service |
add $4.99 |
| 2 day Express |
add $16.99 |
| Overnight |
add $34.99 |
Rush Service
- For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet, add $4.95 to Standard Shipping.
- Allow 3 – 4 days delivery
2-Day Express Delivery
- For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet, add $16.99 for 2-Day Express to Standard Shipping. (Not available for APO, FPO or P.O. Box or custom bracelets.)
Overnight Service
For in-stock merchandise ordered by 2 PM Eastern Time by phone or Internet, add $34.995 for Over Night Service to Standard Shipping/Insurance charges. (Not available for APO, FPO or P.O. Box addresses or custom bracelets.)
International Orders and outside the contiguous United States – Please call or email for rates
Return Policy
To exchange or return your purchase please email for instructions within 3 days of receiving the merchandise. All merchandise must be returned with the original packaging and condition. |
